The Voice of Your Customer is a marketing consulting firm that specializes in research, data analysis, focus groups, surveys, secret shopping, media campaigns and community outreach. Additional services include in-depth interviews, program and market assessments, discrimination testing, public relations and social marketing campaigns.
The Voice of Your Customer is a certified small, minority-owned, woman-owned and disadvantaged business. The Voice of Your Customer is also 8(a) and HUBZone certified by the US SBA. The firm serves a variety of clients including government agencies, non-profit organizations, local businesses and corporations, health care providers and educational institutions. The firm also serves as a subconsultant to many larger marketing firms seeking diversity and inclusion in their research efforts and spending.
In February 2016, her business launched The Voice of Black Cincinnati, a website dedicated to educating, recognizing and creating opportunities for African Americans in the region
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